Terms of service
Overview
Welcome to RUVIEST Official Store! "We," "us," and "our" mean RUVIEST Official Store. RUVIEST Official Store operates this store and website, including all related information, content, features, tools, products, and services, designed to provide you, the customer, with a curated shopping experience (hereafter referred to as the "Service"). RUVIEST Official Store is powered by Shopify, enabling us to offer you the aforementioned services.
The specific service terms below, along with any policies referenced by these service terms (collectively known as these "Terms of Service" or "Terms"), outline your rights and responsibilities when using the Service.
Please read these Terms of Service carefully, as they contain important information about your legal rights, covering disclaimers of warranties, limitations of liability, and more.
By accessing our Service, interacting with our Service, or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access the Service.
Section 1 - Access Rights and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you consent to us permitting any minor dependents to use the Service on devices owned, purchased, or managed by you.
To use the Service, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide on our store is accurate, complete, and current, and that you possess all necessary rights to provide such information.
Maintaining the security of your account credentials and all activity under your account is solely your responsibility. You may not transfer, sell, assign, or license your account to any other person or permit any other person to use it.
Section 2 - Our Products
We have made every effort to accurately present our products and services in our online store. However, please note that the colors or appearance of products may differ from what you see on screen due to the type of device you use to access the store and your device settings and configuration.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to those described or presented in our online store.
All product descriptions may be changed at any time without notice. We reserve the right to discontinue any product at any time and may, at our sole discretion, limit the quantities of any products we offer to any person, geographic region, or jurisdiction.
Section 3 - Orders
Placing an order represents an offer by you to purchase. RUVIEST Official Store reserves the right to accept or reject your order for any reason in our sole discretion. Your order is not accepted until RUVIEST Official Store confirms acceptance. We must receive and process your payment before your order is accepted. Please check your order carefully before submitting. Once an order is accepted, RUVIEST Official Store may be unable to assist with cancellation. If we do not accept your order, make changes to it, or cancel it, we will attempt to notify you using the email, billing address, and/or phone number you provided when placing the order.
Your purchases are eligible for returns or exchanges only in accordance with our Refund and Warranty Policy.
You represent and warrant that you purchase products solely for personal or household use purposes, without any commercial resale or export intent.
Section 4 - Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service is the price in effect at the time you place your order, and this price information will also be listed in your order confirmation email. Unless explicitly stated otherwise, listed prices exclude taxes, shipping, handling fees, customs, or import duties.
Prices published on our online store may differ from those in physical stores or online or other stores operated by third parties. We may sometimes offer promotional offers for the Service that affect pricing; such offers are governed by separate service terms independent of these Terms. In case of conflict between the promotional terms and these Terms, the promotional terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card number and expiration date, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are legally authorized to use that credit card for the purchase transaction, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay the prices you are charged, including all applicable shipping, handling fees, and taxes (if any).
Section 5 - Shipping and Delivery
We are not responsible for delays in shipping or delivery. All delivery times are estimates only, and we make no guarantees. Relevant policies are detailed in the Shipping Policy.
Section 6 - Intellectual Property
The Service, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, audio, and related design, selection, and arrangement, is owned by RUVIEST Official Store, its affiliates, or licensors, and is protected by intellectual property laws in China and abroad.
These Terms permit you to use the Service solely for personal, non-commercial purposes. You may not copy, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Service without our prior written consent. Nothing in these Terms shall be construed as granting you any license or other right to any patent, trademark, copyright, or other intellectual property of RUVIEST Official Store, Shopify, or any third party. Unauthorized use of the Service may violate federal and state intellectual property laws. RUVIEST Official Store reserves all rights not expressly granted in these Terms.
The names RUVIEST Official Store, its logo, product and service names, designs, and slogans are trademarks of RUVIEST Official Store or its affiliates or licensors. You may not use such marks without the prior written permission of RUVIEST Official Store. The name Shopify, its logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.
Section 7 - Optional Tools
As part of the Service, you may be given access to customer tools provided by third parties, which we do not monitor, control, or intervene in.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, conditions, or endorsements of any kind. We assume no liability arising from or related to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure you are familiar with and agree to the terms on which the relevant third-party provider makes the tools available.
We may also, in the future, offer new features through the Service (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.
Section 8 - Third-Party Links
The Service may contain hyperlinks to materials or websites provided or operated by third parties (including any embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave our Service to access these materials or third-party websites, you do so at your own risk.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
Section 9 - Relationship with SHOPIFY
RUVIEST Official Store is powered by Shopify, enabling us to provide the Service to you. However, any sales and purchase transactions you conduct on our store are made directly with RUVIEST Official Store. By using the Service, you acknowledge and agree that Shopify is not responsible for any matters related to any sales transaction between you and RUVIEST Official Store, including any harm, damage, or loss caused by purchased products and services. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising from or related to your purchase actions and transactions with RUVIEST Official Store.
Section 10 - Privacy Policy
All personal information collected by us through the Service is governed by our Privacy Policy, and certain personal information may be subject to Shopify’s Privacy Policy. Using the Service indicates you have read these privacy policies.
Since the Service is hosted by Shopify, Shopify will collect and process personal information regarding your access to and use of the Service in order to provide and improve the Service for you. Information you submit to the Service will be transferred to Shopify and shared with third parties who may be located in jurisdictions outside of your location for the purpose of providing the Service to you. Please review our Privacy Policy for details on how we, Shopify, and our partners use your personal information.
Section 11 - Feedback
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, comments, proposals, plans, or other content (collectively, "Feedback"), you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, copy, modify, publish, distribute, and display such Feedback for any purpose (including commercial purposes) in any media. For example, we may exercise the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Service, and to fulfill and exercise our obligations and rights under these Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to submit the Feedback; (ii) any compensation or rewards received for submitting Feedback have been disclosed by you; and (iii) your Feedback will comply with these Terms. We are under no obligation (1) to maintain any Feedback in confidence; (2) to pay compensation for any Feedback; or (3) to respond to any Feedback.
We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or in violation of any party’s intellectual property or these Terms of Service.
You agree that your Feedback will not violate any third party’s rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone else, or otherwise mislead us or any third party as to the origin of any Feedback. You are solely responsible for any Feedback you submit and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.
Section 12 - Errors, Inaccuracies, and Omissions
On rare occasions, there may be typographical errors, inaccuracies, or omissions in the Service or within information on the Service relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order) if any information is inaccurate.
Section 13 - Prohibited Uses
You may access and use the Service only for lawful purposes. You may not access or use the Service, directly or indirectly, for any purpose that (a) is illegal or malicious; (b) violates any international, federal, provincial, state, or local regulations, rules, laws, or local ordinances; (c) infringes upon or violates our or others' intellectual property rights; (d) harasses, abuses, insults, harms, defames, slanders, disparages, intimidates, or discriminates against any of our employees or any other person; (e) transmits false or misleading information; (f) sends, knowingly receives, uploads, downloads, uses, or re-uses any material that does not comply with these Terms; (g) transmits or causes the sending of advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) impersonates or attempts to impersonate any other individual or entity; or (i) engages in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, as determined by us, may harm RUVIEST Official Store, Shopify, or users of the Service or expose them to liability.
Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service; (b) copy, imitate, mirror, sell, resell, or exploit any portion of the Service; (c) collect or track the personal information of others; (d) engage in spamming, phishing, pretexting, spidering, crawling, or scraping; or (e) interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine you have violated any provision of these Terms.
Section 14 - Termination
We may terminate this agreement or your access to the Service (or any part thereof) at any time in our sole discretion without notice, and you remain responsible for all amounts due up to and including the date of termination.
The following sections shall survive any termination: Intellectual Property, Feedback, Termination, Disclaimer, Limitation of Liability, Indemnity, Severability; Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other terms that by their nature are intended to survive termination.
Section 15 - Disclaimer
Information provided on or through the Service is for general informational purposes only. We make no warranties regarding the accuracy, completeness, or usefulness of such information. Any reliance you place on such material is strictly at your own risk. We disclaim all liability arising from reliance placed on such materials by you, any other visitor to the Service, or anyone who may be informed of any of their contents.
Unless expressly stated by RUVIEST Official Store, the Service and all products and services delivered to you through the Service are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not warrant, guarantee, or represent that your use of our Service will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion or limitation of implied warranties, so the above disclaimer may not apply to you.
Section 16 - Limitation of Liability
To the maximum extent permitted by law, in no event shall RUVIEST Official Store, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or the aforementioned parties of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.
Section 17 - Indemnification
You agree to indemnify, defend, and hold harmless RUVIEST Official Store, Shopify, and our respective parent, subsidiaries, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) payable to any third party arising out of or relating to: (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Service.
We will give notice of any indemnifiable claim, but failure to provide prompt notice will not relieve you of your indemnification obligations except to the extent materially prejudiced. We may control the defense and settlement of such claim at your expense, including choosing counsel, provided we will not settle any claim requiring you to assume non-monetary obligations without your consent (not to be unreasonably withheld). You will cooperate in the defense of an indemnified claim, including providing relevant documents.
Section 18 - Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 19 - Waiver; Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written (including, without limitation, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 20 - Assignment
You may not assign, transfer, or delegate this agreement or any of your rights or obligations hereunder without our prior written consent, and any such attempt will be void. We may transfer, assign, or delegate these Terms and our rights and obligations without restriction or notice to you.
Section 21 - Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws applicable in the federal, state, or territorial courts of the jurisdiction where RUVIEST Official Store has its headquarters. You and RUVIEST Official Store consent to the personal and subject matter jurisdiction of such courts.
Section 22 - Headings
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 23 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, which will be effective upon the date specified in the notice. Your continued use of or access to our Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Section 24 - Contact Information
Questions about the Terms of Service should be sent to us at support@ruviest.com.